Feast It
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Knowledge base
I'm a Supplier
Messages
1
Can I speak to a customer on the phone?
Open events
4
How to put yourself forward for an open event
How do event match emails work?
Using filters on open events
Saving and hiding open events
Quotes
11
What is Feast It's commission?
How to make a great quote
Can my quote price be higher than the customer's budget?
How to quote for requests with no customer notes
What if a customer doesn't respond to my quote?
View all 11
Bookings
3
How do I get paid?
What is the booking process?
What if I have to cancel a booking?
Managing your account
8
How do the most successful suppliers use the Feast It platform?
3 ways to find your ideal customer on Feast it
How to use the supplier dashboard
How to add reviews from external customers
How do I update my profile?
View all 8
Important Announcements
4
Changes to how you view your cost breakdown
Exclusive Perks for Feast It Suppliers
Updated Feast It Cancellation Policy
COVID-19 Related Cancellations FAQs
I'm a Customer
General
4
How do I contact Feast It?
Which areas of the UK do you operate in?
How do Feast It pick their suppliers?
How do I change my password?
Creating your event
5
I don't have a fixed budget for my event, can I still submit a request?
I don't have a confirmed guest list for my event, can I still submit a request?
I don't have a confirmed venue for my event yet, can I still submit a request?
I don't have a confirmed date for my event yet, can I still submit a request?
What happens when I submit a request?
Managing your event
4
How do I decline a quote?
How do I edit my enquiry?
Can I chat to the supplier before confirming my booking?
What happens if I have to cancel my booking?
Payment
5
Is a booking confirmed if I haven't yet paid?
How do the Feast It Pay payment plans work?
What is Feast It Protect Plus?
Can I pay upfront in one single payment?
Does it cost more for me to split the cost using the monthly payment plan?
COVID-19
4
What happens if I have to cancel my event due to COVID-19?
What if my supplier isn't available for my postponed date?
What happens if I change my guest numbers?
What happens if my supplier goes out of business?
Public events
4
Do you organise public events?
What if I want my guests to pay on the day?
Will I get to choose the suppliers at my event?
Do you offer event managers on site?
Feast It Deli
6
How does delivery work?
Where do my kits come from?
Am I paying extra on my meal kit?
What if I have not received my order confirmation?
I was unhappy with my meal kit, can I get a refund?
View all 6
I want to become a Supplier
Becoming a Feast It supplier
7
(Food & Drink Suppliers) What documents do I need to become a supplier?
(Staffing suppliers) What documents do I need to become a Feast It supplier?
(Marquee & tent suppliers) What documents do I need to become a Feast It supplier?
I’ve submitted an application, what’s next?
Does it cost to become a supplier?
View all 7
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