Feast It

Messages 1

• Can I speak to a customer on the phone?

Open events 4

• How to put yourself forward for an open event
• How do event match emails work?
• Using filters on open events
• Saving and hiding open events

Quotes 11

• What is Feast It's commission?
• How to make a great quote
• Can my quote price be higher than the customer's budget?
• How to quote for requests with no customer notes
• What if a customer doesn't respond to my quote?

View all 11

Bookings 3

• How do I get paid?
• What is the booking process?
• What if I have to cancel a booking?

Managing your account 8

• How do the most successful suppliers use the Feast It platform?
• 3 ways to find your ideal customer on Feast it
• How to use the supplier dashboard
• How to add reviews from external customers
• How do I update my profile?

View all 8

Important Announcements 4

• Changes to how you view your cost breakdown
• Exclusive Perks for Feast It Suppliers
• Updated Feast It Cancellation Policy
• COVID-19 Related Cancellations FAQs

General 4

• How do I contact Feast It?
• Which areas of the UK do you operate in?
• How do Feast It pick their suppliers?
• How do I change my password?

Creating your event 5

• I don't have a fixed budget for my event, can I still submit a request?
• I don't have a confirmed guest list for my event, can I still submit a request?
• I don't have a confirmed venue for my event yet, can I still submit a request?
• I don't have a confirmed date for my event yet, can I still submit a request?
• What happens when I submit a request?

Managing your event 4

• How do I decline a quote?
• How do I edit my enquiry?
• Can I chat to the supplier before confirming my booking?
• What happens if I have to cancel my booking?

Payment 5

• Is a booking confirmed if I haven't yet paid?
• How do the Feast It Pay payment plans work?
• What is Feast It Protect Plus?
• Can I pay upfront in one single payment?
• Does it cost more for me to split the cost using the monthly payment plan?

COVID-19 4

• What happens if I have to cancel my event due to COVID-19?
• What if my supplier isn't available for my postponed date?
• What happens if I change my guest numbers?
• What happens if my supplier goes out of business?

Public events 4

• Do you organise public events?
• What if I want my guests to pay on the day?
• Will I get to choose the suppliers at my event?
• Do you offer event managers on site?

Feast It Deli 6

• How does delivery work?
• Where do my kits come from?
• Am I paying extra on my meal kit?
• What if I have not received my order confirmation?
• I was unhappy with my meal kit, can I get a refund?

View all 6

Becoming a Feast It supplier 7

• (Food & Drink Suppliers) What documents do I need to become a supplier?
• (Staffing suppliers) What documents do I need to become a Feast It supplier?
• (Marquee & tent suppliers) What documents do I need to become a Feast It supplier?
• I’ve submitted an application, what’s next?
• Does it cost to become a supplier?

View all 7